Happy cats, happy owners
This was my first time using a cattery and I can highly recommend Catseye. Fantastic Staff, very clean accommodation and my cat was very happy and well looked after. I would not hesitate to use in the future. Keep up the good work and thank you for taking such good care of Willow. 🐱
October 7, 2022
I was recently very fortunate to get the opportunity to spend some time at Catseye Cattery as a vet work experience student. The team at Catseye are so friendly and the quality of care given to the cats is tremendous. They have a wealth of experience and I was lucky to learn from them all about how to provide an amazing quality of care for cats.
September 21, 2022
Couldn’t recommend Catseye Cattery enough. Michael liaised with us throughout the booking process and couldn’t be more helpful/easy to contact. The pick up/drop off service was ideal for us in the city who do not drive. Both cats came home well cared for. Will definitely book again should boarding for our cats be required!
July 17, 2022
The pens are spotless and have a window view. Both my cats appeared to gave a lovely time. Staff are very nice and friendly and had my cats personality s worked out pretty quickly. Haven't needed to use Catseye for a few year but wouldn't hesitate to use again.
March 12, 2022
I'd highly recommend Catseye. This was mine and my cats first time of using a cattery and although it was extremely hard leaving him, the staff were very kind and reassuring. The team were fantastic at answering my calls and providing updates while I was away. It's good to know there is somewhere safe he can be left where he'll be well looked after if we ever need to use one again. The cattery itself is spotless with lovely spacious pens for the cats where they get a good view of the outdoors. Thank you again Catseye!
December 16, 2021
About us FAQs
Who are Helen and Michael Dickson?
Helen and Michael are cat-mad people who took their passion for cats and made a business out of it!
Michael and Helen Dickson currently have five cats of their own and have always enjoyed being a ‘multi-cat household’.
Michael has a background in retail with over 20 years of running a successful, customer focused business.
Helen is a highly qualified and experienced registered general nurse.
Both Helen and Michael have a lot of experience in caring for their own cats with a range of medical conditions and Helen’s nursing background adds to the understanding of medical care.
How many staff work at Catseye Cattery?
There are currently 3 part-time staff helping Michael & Helen.
Are the team working there qualified to look after cats?
Yes! We only pick the best!! Our team have loads of cat experience either working in rescue centres or had their own pet service businesses. Some have qualifications in feline psychology, behaviour and wellbeing. Some are currently students working towards animal care qualifications.
Are the staff there all day?
Yes! Our team are around all day for at least 10 hours and at weekends. Helen and Michael live onsite too, so there is always someone here and the property is never left unattended.
What happens when the cattery owner’s go on holiday?
We “semi-close” in November for our main annual holiday. However, our team are still here working and looking after all the cats. A member of the team lives “in-house” when Helen and Michael are away.
What does a normal working day at Cateye Cattery look like?
The day starts at around 7am sharp. Michael checks all of the cats and removes the dirty feeding bowls from the night before and takes them to the dishwasher. The Team arrive at 8am and we all start to clean the rooms, empty litter trays and feed all of the cats. This can take us up to 11am when we stop for coffee!
The rest of the day is made-up of checking cats in and out, cleaning rooms for the next day, answering the telephone and replying to emails. After lunch, the cats are checked again and litters cleaned out. Bedding washed and dried.
The evening round starts at 4pm when we check all the cats again and give them their evening meal!
Checking is done again at 8pm and at 10pm when it’s night night – tuck-in cats to bed and lights out!
Why did you choose to start Catseye Cattery and what made you decide to look after cats?!
Michael and Helen Dickson started Catseye Cattery simply because they couldn’t find suitable accommodation for our own cats at that time. They had used catteries before but often found them to be smelly, dirty, older facilities and bad customer service. They thought “ we can do better than this” – so they did!! Setting up the cattery has been THE most difficult thing that they will ever do – starting any business from scratch is tough – but when you consider that you are asking people whom have never met you before to look after their loved-ones, it’s a big trust thing.
The business is now in its 9th year and it’s all going so very well – thanks to our lovely customers and amazing team!