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Cat collection service

Take advantage of our Pick-up & Delivery Service! Battling with a busy work schedule? We can come to you at a suitable time – whether that’s during your lunch break or early evening once you’ve got home from work.

The collection & delivery times are usually done within our normal opening hours. So please check before booking this service.

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Struggling to make all your holiday arrangements before you go?

We can help take some of the load off by coming round to pick up your cats – helping to make sure there aren’t any stowaways in your suitcase! Please see our terms and conditions for full price information but as a rough guide, cat collection and delivery from and to Edinburgh City Centre is around £55.00.

Happy cats, happy owners

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My kitten Maestro really enjoyed his holiday at Catseye Cattery.I choose the option with web cam,so I could peek on him-just to see how happy he was and how lovely staff from cattery took good care on him.He is on special diet,but it was not problem to meet his special needs.I would recommend this place for 100%!Thank You Helen and Michael P.S. They even arranged a transport.

Zll Justyna 
Zll Justyna

Services FAQs

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How can I order cat collection service and how much it would be?
We offer a collection and delivery service door to door between the cattery and your home. Transport times can be mutually agreed and are usually undertaken within normal opening hours once the busy morning round is finished (usually from around 11:00). We charge £20.00 for the first 10 miles and 60p per mile thereafter. If you wish to arrange for this service please get in touch and we can calculate the cost for you. Contact us to discuss your requirements.

This service can be useful if you will be arriving home out-with normal opening hours or you suffer from unexpected travel delays. It may be possible to make an arrangement between Michael and a family member or friend to deliver the cats back to your home so that they are there when you get back. Contact us to discuss your requirements.

When do I need to Book the Cat Collection or Delivery Service?
We ask that you book the collection and/or delivery service at the time of making the boarding booking. This means that we can put you in our diary system and not over-book collections or deliveries!

Our online booker has the option to request collections or deliveries. Please select this from the “Appointments” menu on our online booking system via our website

However, if for any unforeseen reason you require the collection or delivery service after you have booked your cats’ stay, please do let us know as soon as you can. We’ll make every effort to assist your requirements.

We’ll call you a day or so prior the arrival to firm-up the arrangements and check for any parking restrictions at your home address. We’ll also use this opportunity to take the final payment.

What type of Vehicle to you use for Collection & Delivery?
We operate a kitty collection service van. Air-conditioned and warm: a “chauffeur” driven trip to your cats’ holiday is just what they’d love!!
What times can you Collect or Deliver?

We’ll normally collect / deliver cats within our opening hours.  The weekday Collection / Delivery times are normally within the time windows of: 11am – 1pm or 2pm-3pm. Please discuss your requirements at your earliest opportunity. Collection & delivery service is NOT available on Sundays.  – so you may need to change your requested boarding dates to accommodate this.

This service will be agreed at the time of booking and we normally give you an hour time window when we’ll arrive. A text message will be sent when the van is en route giving you plenty of time to prepare. And we normally call you to ensure that there’s someone at home to receive your cat/s when they’re being delivered.

Can you collect from Edinburgh City Centre?
Yes! Our van is usually very busy in and around Edinburgh – and beyond! Including Edinburgh Airport Cargo Centre.
Can you collect or delivery outside the Edinburgh area?
Yes! Subject to availability, we can collect and deliver to anywhere in mainland UK. Please ask for a price and availability.

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