Our services
We offer peace of mind to our clients who appreciate that their cat/s are being cared for in a secure, clean and healthy environment by people who are passionate about cats!
Cat collection service
Webcam access service
Cat food pre-order service
Gift voucher
Catseye Shop
Services FAQs
Happy cats, happy owners
Services FAQs
How can I order cat collection service and how much it would be?
We offer a collection and delivery service door to door between the cattery and your home. Transport times can be mutually agreed and are usually undertaken within normal opening hours once the busy morning round is finished (usually from around 11:00). We charge £10.00 for the first 10 miles and .60p per mile thereafter. If you wish to arrange for this service please get in touch and we can calculate the cost for you. Contact us to discuss your requirements.
This service can be useful if you will be arriving home out-with normal opening hours or you suffer from unexpected travel delays. It may be possible to make an arrangement between Michael and a family member or friend to deliver the cats back to your home so that they are there when you get back. Contact us to discuss your requirements.
How can I Purchase a Catseye Cattery Gift Voucher?
Through our website catseyecattery.co.uk. Select – Services > Gift Voucher. You’ll then be taken to our online shop site. This site is secure and you can pay by card. Once you have made the purchase, an automated email will be sent to you. You can use this “receipt” as the Gift Voucher, but we will send you a lovely hard copy too.
How do the webcams work?
Our unique webcam system works via wifi. Each camera is connected to the internet via the router.
If you have booked a webcam you’ll be allocated one and we’ll ensure that the webcam is setup and ready in the room when you arrive.
We’ll email a link and a password for the webcam so that you can get access to it.
Can I buy food and litter when I come to pick my cat up after the holiday?
Yes! We can have ANY cat food or product waiting for you when you come to collect pussy cat. Just ask a member of our team.
Can you supply medicines?
No! Your Veterinary Surgeon can help with this.
My cat has very long claws. Can you cut them during the stay?
Yes! We’d be happy to cut your cat’s claws when staying with us. We’d normally do this a day or so prior to going home.
How much does cutting claws cost?
£10 per cat. Please ask at the time of booking or when you bring pussy cat in to stay. Sorry – we can’t cut your cat’s claws if they’re not staying with us in the cattery
What happens if I forget to update the flea/ worming?
Not ideal! We would rather that the flea and worming treatments are done PRIOR to arrival and covers the period that the cat is staying with us. However, if you have forgotten to apply flea and/or worming treatments in enough time, we can apply this for you. There is a small charge to cover the cost of product used. We normally use Frontline or Advantage for Flea treatments ( spot-on ) and Drontal worming tablets.
My cat is an indoor cat. Why do I have to treat him/her for fleas and worms.
We insist that all cats staying at Catseye Cattery have up to date flea and worming treatments. ( NOT shop bought products, please use Vet recommended applications )
Although the risk is very small, there is a chance that fleas especially could be in the environment or on another cat. If the cats in our care have up to date applications, we can minimise the risk of flea spreading. Within the “commercial” environment such as a cattery, the risk is much higher than if the cat was at home. Whether your cat is indoor or outdoor – appropriate treatments must be used.
You are only a whisker away,
